Company » Our Story

Our Story

Connecting schools to their communities since 2001.

Edlio started with a simple belief: every family deserves to feel informed, welcomed, and actively involved in their child’s education. Two decades later, we empower thousands of school communities across North America with tools built purely for education.

The Edlio team together at NSPRA 2026
19,000+ Schools & Districts
96% Client Retention
24/7 Dedicated K-12 Support
100% Focused on Education

To equip schools and districts to reach every family, connect their community, and uplift every student.

Edlio supports your whole education ecosystem with an all-in-one K-12 platform that empowers you to build trust with your communications, bridge language barriers, ensure accessibility, and manage school finances to achieve your goals.

A conversation at the Edlio booth at NSPRA 2026 The Edlio conversation wall at NSPRA 2026, filled with notes from school communicators Edlio team members at the booth at NSPRA 2026

The principles behind everything we build

01

Accessibility First

We believe communication fails if it leaves anyone out. ADA Title II compliance, multi-language translation, and built-in accessibility tools are foundational in the products we ship.

02

Simplicity for Educators

School staff wear dozens of hats every day. Our tools are engineered to be effortless, intuitive, and lightning-fast—so teachers and admins spend less time on tech and more time with kids.

03

Trust & Transparency

From strict FERPA and COPPA student privacy to auditable school activity fund accounting, we handle your school’s data and finances with uncompromising integrity.

04

Partnership, Not Just Software

With our 96% retention rate, we view our schools as lifelong partners. Real humans answer our support lines, and your feedback directly drives our product roadmap.

We know that school and district leaders are navigating a rapidly changing technology landscape while managing the daily demands of serving students, families, and communities. Edlio’s commitment is to absorb the complexity, curate what is safe and effective, and deliver capabilities in a way that is seamless, transparent, and built on more than two decades of trust.
Ali Arsan Founder & CEO, Edlio
Parents have been very appreciative: It’s just so much easier and fits into the habits that they’re already doing. It’s really simplified my life in terms of pushing information out to our community and our stakeholders.
Eric Pustejovsky Abbott Independent School District

Frequently Asked Questions

Everything you need to know about Edlio’s platform, products, support, and security.

General Questions About Edlio

What is Edlio?

Edlio is a unified K-12 communications and school finance platform that helps schools and districts connect with families through websites, mobile apps, mass messaging, online payments, and accounting—all in one place.

Who uses Edlio?

More than 19,000 schools and districts across North America use Edlio, including public, private, and charter schools of all sizes.

How many schools and districts use Edlio?

Edlio supports over 19,000 schools and districts.

What makes Edlio different from other school communication platforms?

Edlio is purpose-built for K-12 and integrates websites, mass notifications, mobile apps, forms, payments, accounting and accessibility tools into a single, easy-to-manage platform.

What does Edlio’s all-in-one solution include?

Edlio’s platform includes a CMS for school websites, a custom-branded mobile app, mass communication tools (email, text, voice, and push alerts), unified payments and accounting, and AI-powered website and document accessibility tools.

Does Edlio work with small schools or only large districts?

Edlio works with schools and districts of all sizes, from single-site private schools to large multi-campus public school systems.

Is Edlio FERPA and COPPA compliant?

Yes. Edlio’s platform is built with student data privacy in mind and complies with FERPA and COPPA regulations.

Can Edlio integrate with our Student Information System (SIS)?

Yes. Edlio integrates with many popular SIS platforms. We have built-in API integrations with Skyward, PowerSchool, and Aeries, but we can also build an SFTP integration with other SIS platforms.

Website CMS

What is Edlio’s CMS and how does it work?

Edlio’s CMS (Content Management System) lets school staff easily create, update, and manage websites with no coding required. It’s designed to provide a modern, responsive website with an easy-to-use back end for teachers, admins, and district staff alike.

Is Edlio’s CMS easy for non-technical staff to use?

Yes. The CMS features an intuitive interface, drag-and-drop tools, and prebuilt templates to make editing quick and simple.

Can teachers and staff have their own pages?

Yes. Edlio allows individual teachers and staff members to maintain their own pages within the school website.

What kind of templates or design options do you offer?

Edlio offers a wide range of modern, mobile-friendly designs—including single-use templates that can be customized to match your school’s branding and fully customized design from the ground up.

Does Edlio help with website redesigns or just hosting?

Yes. Edlio provides design services to help schools and districts create beautiful, modern websites. We also handle all the hosting for you.

Do we have to host our own website?

No. Edlio provides secure, cloud-based hosting for all client websites.

How do you keep websites ADA compliant?

Edlio offers an AI-powered accessibility tool that scans your website, flags errors, and applies automatic fixes to help you meet ADA and WCAG compliance. Plus, all Edlio websites are designed according to current WCAG specifications.

What accessibility tools are included in the CMS?

The accessibility tool includes scanning, error reporting, automatic remediation, and downloadable compliance reports. The accessibility widget empowers visitors to personalize how they view, navigate, and interact with content on the district’s website to meet their individual needs and preferences.

Can we embed calendars, videos, or social media?

Yes. You can embed Google Calendars, YouTube videos, social feeds, and more directly into your Edlio website.

Mobile App

What can families do in the Edlio mobile app?

Families can view school news, events, calendars, receive push notifications, check alerts, access teacher pages, chat 1:1 or in groups with teachers, and more—all in one place.

Can families receive push notifications from the app?

Yes. Schools and districts can send push notifications directly through the Edlio app.

Is the app customizable for our school or district?

Yes. Each app is custom-branded with your school or district’s logo, colors, and name.

How do families download and log into the app?

Families can download the app from the Apple App Store or Google Play. Login instructions can be shared by the district.

Is the mobile app available in multiple languages?

Yes. The app supports over 40 languages to ensure accessibility for diverse families. Families just need to select their preferred language when they download the app & they will receive all their updates & information in that language.

Does the mobile app work on school approved devices?

Yes. The mobile app works on browsers, Chromebooks, Windows and Mac laptops, and iOS and Android tablets. Schools can set conversation options to ensure that students and parents can always message each other using the mobile app.

Mass Communication

What types of messages can we send with Edlio?

You can send emails, text messages, voice calls, and app push notifications—all from one platform.

Can we send voice calls, emails, texts, and app alerts?

Yes. Edlio’s mass communication tool supports all of these channels.

How does Edlio help us reach non-English-speaking families?

Edlio offers automated message translation into 40+ languages.

Can we schedule messages ahead of time?

Yes. You can schedule messages to go out at a specific time or date.

Does Edlio’s platform support recurring automated messages?

Yes. With Auto Notices, you can set up recurring messages (such as low lunch balance or absence notifications) to be triggered by updates in your SIS.

Can we see who opened or read our messages?

Yes. Edlio’s reporting tools show delivery and engagement metrics, such as opens and clicks.

How will we know if families are using the app?

Edlio’s app & mass communication dashboard will show you how many families have downloaded the app & also if any parents are using the app but are not currently connected to a student.

What alert capabilities does Edlio offer?

Edlio allows you to send urgent alerts across all channels instantly with pre-set templates and priority notifications.

Website Accessibility

What is Edlio Accessibility?

Edlio Accessibility is an AI-powered tool that scans your school website for ADA and WCAG issues and applies automated fixes in real-time.

How does the accessibility checker work?

It scans your website, flags any compliance issues, and applies automated code corrections where possible.

Will Edlio fix accessibility issues automatically?

Yes. As soon as you add new content to your website’s News or Pages, the tool can automatically fix many common accessibility issues and generate a report of what’s been corrected.

Does Edlio help us comply with ADA, WCAG, and state laws?

Yes. Edlio is designed according to WCAG standards and our built-in, AI-powered accessibility tool is designed to help meet federal and state-level compliance requirements for all new content you add to your website.

How often does the accessibility tool scan our site?

The AI tool is embedded in Pages & News, so as you add new content in those categories, you can automatically scan that content with the click of a button, and in one more click you can fix the errors with AI. For existing Edlio customers who add the AI accessibility tool, it will scan all existing content as soon as it is activated, and flag content where it finds errors.

What is the Accessibility Widget?

Accessibility Widget empowers visitors to personalize how they view, navigate, and interact with content on the district’s website to meet their individual needs and preferences. The widget is a button on every page of a school's Edlio website. It opens Accessibility preferences, where visitors pick from 12 settings. Accessibility Widget is built into the Edlio CMS, so there's nothing additional to install.

Payments & Accounting

Can families make online payments through Edlio?

Yes. Edlio offers secure online payments for school fees, event tickets, meals, and more.

What types of payments are supported?

Payments for fees, donations, merchandise, and other school-related costs. Parents can pay via debit or credit card online.

Can we customize payment forms?

Yes. Forms can be customized to collect specific information and calculate fees.

Are payments secure and PCI compliant?

Yes. Edlio’s payment system is fully PCI compliant and follows best practices for data security.

Does Edlio Have an Accounting Solution?

Yes. Edlio Accounting is a school activity fund solution that is seamlessly integrated with the platform and Edlio Payments, so payments, receipts, and accounting live in one place.

Is Edlio Accounting Designed for K-12?

Yes, Edlio Accounting is designed for K-12 activity, internal, and student fund accounting. It focuses on the core workflows school bookkeepers and auditors use daily—receipts, deposits, disbursements, transfers, fund management, bank reconciliation, and reporting.

Support & Training

What kind of training does Edlio provide?

Edlio provides onboarding training, live webinars, how-to guides, a robust knowledge base of resource articles, as well as ongoing support for staff.

How do we get support if we need help?

You can contact Edlio’s support team by creating a ticket via the support launcher on your admin dashboard, by phone or via email.

Is support included in the pricing?

Yes. Support and training are included with all Edlio service packages.

Do you offer onboarding assistance?

Yes. Each new client receives onboarding support from our dedicated implementation team.

Pricing & Contracts

How much does Edlio cost?

Edlio offers pricing packages designed to be customized to the size of your school or district and the breadth of your product suite. We have pricing packages available to fit a wide range of budgets!

Are there different pricing tiers?

Yes. Edlio offers different packages based on the needs and size of your school or district.

Is pricing based on school size?

Yes. Pricing generally depends on the size and number of sites.

What’s included in the base package?

You can customize your Edlio technology stack however you’d like! We offer individual website, mobile app, mass communications, & payments packages but you can also bundle them together for bigger savings and a more unified dashboard.

Can we add products later?

Yes. You can start with one product and add others at any time.

What is the contract length?

Contracts typically range from 1-5 years.

Security & Privacy

How does Edlio protect our data?

Edlio uses encrypted data transmission, secure cloud hosting, and access controls to protect user data.

Is Edlio cloud-based?

Yes. All Edlio products are hosted securely in the cloud.

Who owns our data?

Clients retain ownership of their content and data. You can read Edlio’s full privacy policy at edlio.edliotest.com/privacy-policy.

Results & ROI

How does Edlio help improve family engagement?

Edlio makes it easier for schools to communicate clearly, consistently, and in families’ preferred formats—all from one platform.

Are there case studies or examples of districts using Edlio?

Yes. Edlio regularly publishes case studies and client success stories.

What kind of usage analytics are available?

Admins can view metrics like website traffic, message delivery rates, email opens, form completions, and more. Edlio Chatbot provides insights into the volume and topics of questions being asked by the school community as well.

How will Edlio help us communicate better?

By unifying your website, alerts, mobile app, payments, and accounting into one easy platform, Edlio reduces confusion and improves family engagement.

AI & Innovation

Does Edlio use AI in its products?

Yes. Edlio uses AI to power its accessibility tools, which improve the accessibility of school websites and PDF documents. Edlio Chatbot also leverages AI to provide clear and relevant answers about the public information on school websites to families and community members in their preferred language.

What is Edlio doing to stay ahead with new technology?

Edlio continues to invest in platform enhancements, user experience improvements, and new AI-driven features.

How does AI help with accessibility?

Edlio Accessibility identifies ADA/WCAG issues and applies fixes automatically, making websites more compliant without manual labor. Accessible Documents improves PDF accessibility in two ways, by converting PDFs into HTML versions, as well as providing tools to remediate the original document.

Integrations & Compatibility

What platforms or tools does Edlio integrate with?

Edlio integrates with SIS platforms (including Skyward, PowerSchool, Aeries, & others), Microsoft (Office, 365, SSO), Google (Classroom, Drive, SSO), and your accounting software.

Can Edlio connect with Google Classroom?

Yes! We recommend that teachers build their own Teacher Page on Edlio’s website CMS & then connect that to Google Classroom so that families can find class updates & assignments all in one place.

Do you support SSO (single sign-on)?

Yes. Edlio supports SSO with Google or Microsoft to streamline user access and improve security.

Ready to bring your school community together?

Schedule a personalized tour with our team to see how Edlio can simplify websites, communications, payments, and accessibility for your district.